Relying on the superb technology of organic hot-load furnaces, rich on-site experience, strong professionalism, making every effort, regardless of gains and losses, we provide a full range of pre-sales and after-sales services for each user.
Pre-sale service content:
Assist users in product selection and provide technical consultation for free.
Provide equipment layout, foundation, and process flow chart data for free on site survey according to user needs.
Entrusted to train operators.
After-sales service content:
Guided installation and equipment commissioning are provided free of charge.
Visit users from time to time to learn about the usage in time, and provide maintenance and maintenance information for free.
Keep user information for a long time, and provide wearing parts and accessories in time.
Set up a full-time agency, configure full-time personnel, and open a 24-hour service hotline.
Limited arrival time for reports, Jiangsu, Zhejiang and Shanghai will arrive within 24 hours, and other provinces and cities will arrive within 72 hours.
The general manager supervision system is implemented to prevent delays, negatives, and difficulties for users.
Equipment Three Guarantees promise:
Warranty: In the normal operation of the equipment, the company will bear the direct repair within 12 months due to manufacturing reasons.
Replacement: Within 12 months of normal operation of the equipment, if serious quality problems occur, the company will be responsible for replacement after the repair process.
Refund: Within six months of normal operation of the equipment, if there is a serious quality problem, after the replacement program, the user requests, the company is responsible for return